Shipping Information

Shipping Fee

Shipping is free and the minimum order is $500 * and delivery is guaranteed.

*Certain countries have other fees such as a refundable insurance

Please note, for larger sized items (Humidors, Jars, big packages, etc.), there may be a small shipping charges ( $30) . These cases will be dealt with the client directly.

Shipping Time

We ship every day of the week within 4-7 days due to COVID related delays. Orders placed on Friday afternoon will be shipped on Monday, along with orders placed during the weekend.

The normal delivery time should be between 7 to 20 days. BUT…

… Shipping time varies from country to country depending on the local postal services. Swiss Postal services are very quick to ship out your package, delays are mostly happening in your country.

*Shipping Advisory: COVID-19 We kindly request club members to anticipate some extended delivery delays and hiccups due to the cancelation of multiple commercial flights due to the on-going COVID-19 pandemic. We will directly communicate with club members if their orders have been affected. We are sorry for the inconvenience and we thank you for your support and understanding during these complicated periods but no matter the situation you will receive your package because the satisfaction of our customers is our priority

Tracking Number

Tracking numbers is delivered latest than 7 hours after the registration of the package once the payment is done

Delays in Delivery

We guarantee delivery.

How long will delivery take?
-CHINA/ASIA /USA /CANADA/EUROPE and UNITED KINGDOM : 7-17 days business days
-AUSTRALIA and others countries 8-19 business days

-For security reasons we ship via swiss postal service with RY express slip number It takes a little longer, but its safe and secure.

Because of our partnership with custom in some countries , some package are delivered without paying taxes

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